Shipping and delivery
☕ We roast every weekday morning and deliver in the afternoon — we do not roast or deliver on weekends or public holidays.
Delivery Lead Times
| Zone | Delivery Day(s) | Typical Lead Time | Cost |
|---|---|---|---|
| Wellington & Porirua | Monday–Friday (daily, demand-dependent) | Same or next weekday afternoon | FREE |
| Hutt Valley (Lower & Upper) | Tuesdays (+ Fridays if required) | 1–3 weekdays | FREE |
| Kapiti (Pukerua Bay–Ōtaki) | Thursdays | 1–4 weekdays | FREE |
| Rest of NZ (CourierPost) | Shipped daily weekdays | Up to 5 weekdays | Calculated at checkout |
Order cut-off: 12:00 PM weekdays. Orders placed after 12 PM (or after 12 PM Friday) are processed the next applicable weekday.
Roast Day vs Delivery Day
Your coffee is roasted fresh each weekday morning and bagged before our delivery run in the afternoon. This means:
- Roast day = the weekday your order is prepared and roasted.
- Delivery day = the next scheduled delivery day for your zone (see table above).
For example, a Wellington order placed before 12 PM Monday is roasted Monday morning and delivered Monday afternoon. A Hutt Valley order placed before 12 PM Monday is roasted Monday and delivered Tuesday.
Delivery Zones & Costs
Greater Wellington – FREE Local Delivery
We deliver personally in our marked coffee car. Excludes Wairarapa. To keep free delivery sustainable as fuel costs rise, we group deliveries by area and route — which is why lead times vary by zone. Occasionally orders may be sent via CourierPost at our cost; tracking info will be sent after dispatch.
Rest of NZ – CourierPost
Orders outside Greater Wellington, Hutt Valley, and Kapiti are shipped via CourierPost. Rates are calculated at checkout based on your address.
Rural Addresses – Important
Please select the Rural Courier option if you have an RD address. CourierPost identifies rural addresses automatically — if the wrong option is selected, we will invoice you for the difference before shipping. Tip: shipping to a non-rural address (workplace, relative, or collection point) avoids rural surcharges.
Drop-off Instructions
For local deliveries we attempt drop-off in this order:
- Letterbox – please ensure it is large enough and unlocked.
- Front door – if the letterbox is unavailable.
- Special instructions – use the "Special instructions for seller" box at checkout. We're happy to accommodate requests that don't add significant extra time to the run.
We do our best to leave packages in a weather-protected and secure spot, but providing a safe delivery location is the customer's responsibility. You'll receive an email notification the moment your order is dropped off. Placing an order on this site is considered authority to leave at unattended addresses. CourierPost delivery locations and requirements are determined by them.
Urgent Requests
Running out of coffee is an emergency! Please order in advance to allow for your zone's lead time. If you need coffee urgently, contact us — we'll do our best to help, though an additional fee may apply.
Subscriptions
We reserve the right to adjust upcoming subscription deliveries around public holidays and weekends. We may also bring a subscription forward if it falls in the same delivery zone as other scheduled runs.