Shipping and delivery
We aim to get fresh coffee to you as soon as possible.
The greater Wellington area excluding the Wairarapa is free delivery. All other areas will be sent via courier and attract courier fees.
For our Wellington free delivery area, we deliver your order personally in our marked coffee car! Delivery times will normally be same day or next. On occasion when bulk is one area and only one or 2 in another area, we will use CourierPost at our cost for the lesser amount of orders. It is likely this will increase delivery times. We will send you tracking details.
NZ wide courier is conducted by Courier post. Recent and ongoing increases to courier fees mean we are constantly having to adjust our courier costs.
RURAL FEES - if you have a rural address please select the right courier option. We have had significant losses over rural fees as they have increased significantly. Any incorrect fee selection will attract an invoice for the remaining fees owed. The courier post system knows an address is rural even if you select the option without the RD included. We get charged the fee either way! (we hate having to crack down on this, but we can not afford to continue this loss as we strive to provide a quality coffee at a reasonable price)
HOW CAN YOU SAVE ON RURAL FEES - Have considered using a non rural address? this will save you significant cost on Courier fees. (work place, relative, local store/collection area outside rural address)
Please consider courier times when you need coffee and order in advance to ensure you don't run out! We know what it's like to run out of coffee when you really need it and we know it's not nice!
We are happy to accommodate urgent coffee deliveries and machine help. However these may attract urgent fees. Please contact us to discuss.
Any other questions let us know.😁